Shipping Policy

Thank you for shopping with Alyra. We aim to get your order to you as quickly and safely as possible. Please review our shipping policy below.

Processing Times

• All orders are processed within 1–2 business days (excluding weekends and public holidays).

• Once your order has been processed, you will receive a confirmation email with your tracking details.

Shipping Times

• Our courier partners deliver within 2–6 business days, depending on your location.

• Delivery times may vary during high-demand periods, such as sales, promotions, or holidays.

Shipping Rates

• Shipping fees are calculated at checkout and will be displayed before you confirm your order.

Tracking Your Order

• Once dispatched, you will receive tracking information via email or SMS.

• You can use this tracking link to follow your parcel’s progress.

Delays

While we always strive to deliver within the stated timeframes, unexpected delays (such as courier issues, weather conditions, or public holidays) may occur. Alyra is not responsible for courier delays beyond our control.

Incorrect Shipping Information

• Please ensure your shipping address is entered correctly at checkout.

• Alyra is not responsible for orders shipped to incorrect addresses provided by the customer.

Questions or Assistance

If you have any questions about your order or delivery, please contact us at info@alyra.co.za and we’ll be happy to help.